If you have used the search function to find a friend, but your friend is not appearing in the search results, be sure both you and your friend have completed the profile and questionnaire. Specifically, the questionnaire needs to be completed by both parties in its entirety, including both question and comfort zone responses. Profiles should also be completed, including pictures.
Once all profiles and questionnaires have been completed, please search for your friend using only their last name.
If search results are still not yielding your prospective roommate, please submit a support ticket including your name and the name of the individual you are searching for.