Student Support

Where is my Welcome Email?
Mon, 30 Mar, 2020 at 10:08 AM
How do I create a My College Roomie account?
A student cannot create their own MCR account. Accounts are created on your behalf if/when you meet your Institution or Housing Provider's MCR Access C...
Mon, 30 Mar, 2020 at 10:10 AM
Why can't I log in?
If you're trying to log in for the first time, but the system isn't recognizing your login credentials, you may not have an account yet.  Note...
Mon, 30 Mar, 2020 at 10:07 AM
How do I get started on My College Roomie?
Glad you asked! Check out the Getting Started Guide and other videos below, and follow the steps to get started! Step 1: Read your Welcome Email from My...
Mon, 30 Mar, 2020 at 8:51 AM
How do I change my password?
Change your password via: From the home page, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen...
Tue, 24 Mar, 2020 at 9:40 AM
Editing your My College Roomie Profile Photo and Details
From the home page, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen, in which you can add info...
Tue, 24 Mar, 2020 at 9:34 AM
Completing the Questionnaire in My College Roomie
Filling out the Questionnaire is very important!  This is what is used to determine compatibility scores for all your potential roommate matches! From t...
Sat, 21 Mar, 2020 at 11:06 AM
Can I change my answers to the Questionnaire after it has been saved?
Yes!  You can go back into the Questionnaire at any time and make adjustments to your answers!
Tue, 24 Mar, 2020 at 9:43 AM
What do the Match Scores mean?
Tue, 24 Mar, 2020 at 9:47 AM
Why don't I have Matches yet?
It's very possible that you are amongst the first from your school to use the system, create your profile, and update your Questionnaire. Allow a few...
Tue, 24 Mar, 2020 at 9:37 AM