Case Management - FAQ : Campus Kaizen

Case Management - FAQ

Commonly asked Questions for Case Management activities.

Closed and discarded cases are not shown in the Workflow view on the Cases tab. The Workflow view is designed to display open/active cases only. To view ...

Fri, 26 Jun, 2026 at 11:50 AM

How do I prove that a student viewed a letter, email or document? aka Read Receipts

Mon, 5 Aug, 2019 at 12:41 PM

What happens after an Incident Report is submitted?

Tue, 9 Jul, 2019 at 10:29 PM

How do I submit an Incident Report or Case?

Mon, 5 Aug, 2019 at 12:43 PM

What can an Involved Party or Student see from the User/Student Portal?

Fri, 29 Nov, 2019 at 10:18 PM

If you are having issues logging into Guardian, there could be a number of root causes. If you receive a 403 Error, some reasons for this and next steps...

Wed, 21 Jul, 2021 at 5:48 PM

Why is a student's class not showing on their schedule?

Wed, 1 Sep, 2021 at 3:33 PM