Case Management - FAQ

Commonly asked Questions for Case Management activities.

How do I prove that a student viewed a letter, email or document? aka Read Receipts
Mon, 5 Aug, 2019 at 1:41 PM
What happens after an Incident Report is submitted?
Tue, 9 Jul, 2019 at 11:29 PM
How do I submit an Incident Report or Case?
Mon, 5 Aug, 2019 at 1:43 PM
What can an Involved Party or Student see from the User/Student Portal?
Fri, 29 Nov, 2019 at 11:18 PM
Login Issues
If you are having issues logging into Guardian, there could be a number of root causes. If you receive a 403 Error, some reasons for this and next steps...
Wed, 21 Jul, 2021 at 6:48 PM
Why is a student's class not showing on their schedule?
Wed, 1 Sep, 2021 at 4:33 PM